Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, and protect the personal information you provide when contacting us through our website.

We are committed to protecting your privacy and handling your personal data in accordance with applicable UK data protection laws.

Information We Collect

When you submit an enquiry or booking request through our website, we may collect:

  • Your name

  • Email address

  • Telephone number (if provided)

  • Details relating to your stay or booking enquiry

  • Any other information you choose to include in your message

How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry

  • Discuss availability and booking arrangements

  • Communicate with you regarding your stay

  • Maintain records of enquiries and bookings

We will only use your information for purposes related to your enquiry or booking unless required by law.

Legal Basis for Processing

We process your personal information because it is necessary to take steps at your request before entering into a booking agreement, and for our legitimate interests in responding to enquiries and managing bookings.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted service providers who help us operate our website or manage bookings where necessary. These providers are required to keep your information secure and confidential.

We may also disclose information if required to do so by law.

Data Retention

We retain enquiry and booking information only for as long as necessary to manage enquiries, bookings, legal obligations, and business records.

Data Security

We take reasonable measures to protect the personal information you provide against unauthorised access, loss, misuse, or disclosure.

Your Rights

Under UK data protection law, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data where appropriate

  • Object to or restrict certain types of processing

  • Lodge a complaint with the UK Information Commissioner's Office (ICO)

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details provided on our website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: 02/07/2026